|
At laptop-india.com, we take your privacy very seriously. This Privacy Policy explains how we collect, use, share and protect your personal information when you visit our website or place an order. We are fully compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and all applicable Indian laws.
Information We Collect
- Name, phone number, email & delivery address (to process & deliver your order)
- Payment details (processed securely by RBI-approved gateways – we never store full card numbers)
- Browsing behaviour & IP address (to improve website experience & prevent fraud)
- Device information & cookies (for analytics, security, and personalised offers)
How We Use Your Information
- To process and deliver your orders
- To send order confirmation, tracking & support updates via SMS/email/WhatsApp
- To provide customer support and resolve queries
- To show relevant offers and improve your shopping experience
- To prevent fraud and keep the platform safe
We Never Do the Following
- Sell or rent your personal data to third parties
- Share your details with marketers without your clear consent
- Send promotional SMS/emails if you have opted out
- Store your complete card details (tokenised & encrypted by payment only)
Who We Share Data With (Only When Necessary)
- Delivery partners (name, phone, address only)
- Payment gateways & banks (secure tokenised transactions)
- Authorised service centres (for warranty claims)
- Government & law enforcement agencies when legally required
Your Rights Under DPDP Act
- Right to access your data
- Right to correct or update your data
- Right to delete your data
- Right to withdraw consent anytime
- Right to file a complaint with the Data Protection Board of India
Just email us at support@laptop-india.com and we will act within 72 hours.
Cookies & Tracking
We use cookies to remember your cart, preferences, and login. Cookies help personalise your experience, improve security, and show relevant offers. Disabling cookies may limit some features but does not affect security.
Data Security
All data is encrypted using 256-bit SSL. Payments are processed through PCI-DSS certified gateways. We regularly monitor and update our systems to prevent unauthorized access and keep your information safe.
Policy Updates
We may update this policy from time to time. The latest version will always be available on this page with the updated date.
Last updated: December 2025
FAQ – Privacy Policy
1. How do I request deletion of my data?
Email us at support@laptop-india.com with your request. We will process it within 72 hours as per DPDP Act.
2. How long do you retain my data?
We retain personal data only as long as necessary for order processing, warranty, legal obligations, or as required by law.
3. Can I opt-out of marketing communications?
Yes, simply use the unsubscribe link in emails or contact support. We will not send promotional messages without consent.
4. Are my payment details safe?
Yes. We use tokenised, encrypted transactions through PCI-DSS compliant gateways. We never store full card numbers.
5. Do you share my data with third parties?
Only when necessary for order delivery, warranty service, or legal compliance. We never sell your personal data.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, write to us at:
support@laptop-india.com
We reply within 24 hours.
Thank you for trusting laptop-india.com. Your privacy and security are always our top priority.
|